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Cancellation and Refund Policy

Effective Date: 01 April 2023

At Mindo, we strive to provide a satisfactory customer experience. Please read our Cancellation and Refund Policy carefully before making any purchase/ enrollment from our website ( or through any other channel.

    1. Cancellation Policy:

  • You have the right to cancel your purchase within 7 days from the date of purchase.

  • To initiate a cancellation, please contact us at with your order details.

    2. Refund Policy:

  • If you cancel your purchase within 7 days, you are entitled to a full refund of the purchase amount.

  • For cancellations made after 1 week from the date of purchase, a pro-rata deduction will be applicable based on the remaining subscription period.

    3. Refund Process:

  • Refunds will be processed using the original payment method used for the purchase.

  • Please allow up to 10 business days for the refund to be reflected in your account.


    4. Exceptions:

  • The following circumstances may affect your eligibility for a refund:

    • Violation of our Terms and Conditions or any applicable laws.

    • Inappropriate or abusive behavior towards our instructors or staff.

    • Any unauthorized modifications to our services.


    5. Contact Us:

  • If you have any questions or concerns regarding the cancellation and refund process, please contact us at . Our customer support team will be happy to assist you.


Please note that by making a purchase on our website, you acknowledge and agree to our Cancellation and Refund Policy. This policy is subject to change, and any modifications will be updated on this page.


Thank you for choosing Mindo. We value your satisfaction and are committed to providing you with the best possible service.

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